Service Information

Emergencies / House Calls:
Most problems can best be dealt with in the surgery. We ensure that acutely ill patients are seen promptly. Please request home visits before 10am.

Appointments:
We operate a 10 minute appointment times. If longer time is needed you may be asked to call back for a follow up appointment.

Repeat Prescriptions:
If a REPEAT prescription has been authorized by your doctor, you may obtain it by phoning, calling in or writing to the surgery. We aim to deal with repeat prescription requests within 48 hours.
Prescriptions can be posted if a stamped self-addressed envelope is provided.

Please note medicines do need regular reviews to ensure their greatest benefit.

Test Results:
Patients who require follow up consultations after their test results come back to us, will be contacted to arrange an appointment.

Telephone advice:
The doctor will aim to return any phone call by the end of the day. The receptionists have been instructed not to interrupt a consultation except in emergencies.

Cancellation:
Please ensure that you cancel any appointments that you longer require so that the time can be given to someone else.

Change of Address / Telephone number:
Please notify us know if you move house or you change your telephone number
so that we can update our records on computer.